FAQs
You have questions ? We have the answers.
Orders
Everything you need to know about your orders
What to buy?
What to buy?
If you don't know which product is right for you! Chat with our professionals, we will advise you what is right for you.
Can I cancel my order?
Can I cancel my order?
Depending on the progress of processing your order, it may be possible to cancel it. Contact us quickly.
Returns
How to make a return?
What is your return policy ?
What is your return policy ?
We want to make sure you love what you buy! We offer 7-day free returns on all eligible items and free exchanges. Items must not have been opened and be in their original packaging.
How can I start a return?
How can I start a return?
Please navigate to our Returns Portal and enter your order number and zip code. Follow the instructions on the screen to request a prepaid return label.